Refund Policy

Return & Exchange

 

Food items fall into the category of non-returnable and non-exchangeable goods.

We do not accept the goods back. In case of complaints, we try our best to improve the quality and provide you with the best products.

You may reach us at connect@cruzos.in for any complaints.

 

Refund

 

We provide refunds in the following cases:

• If the order is cancelled, before the delivery of the goods.

• If we receive the payment twice, for the same order.

• If the product is not available.

Please remember the refund once processed, may take up to 3-7 days to be credited depending upon your bank.

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Cancellation

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The order placed can be cancelled before the delivery of the goods. To cancel your order,

you are advised to give us a call at +91 8879565999.

Also, we reserve all the rights to cancel any order placed which do not fall under the

geographic area of our Service. In such a case, we will notify you through the contact details provided by you.

For more information, kindly refer to our Terms of Service.